We ship orders daily to destinations all over the world and due to the volume
of parcels we send we have negotiated excellent carriage rates with major couriers. These savings are passed across to our
customers and you will find our carriage rates to be among the most competitive in the market.
Within the UK we ship
small orders by Royal Mail and larger orders UPS or Fedex both of whome are fully trackable services.
orders we ship smaller orders via “Royal mail International Standard” (5-7 day service) or UPS and Fedex for
Whether you are in Glasgow, London, France, the USA or Canada you can be sure MG Reeds will deliver on
We carry most of our listed items in stock and for standard products we aim to ship within 2 working days of receipt
of the order. For specialist or engraved items we aim to ship the order as indicated on the individual product pages.
shipping, delivery is normally next day to UK and 5-10 days for the rest of the world.
the date of shipment, you have 28 days to evaluate your purchase. Provided it has not been damaged or used and no labels have
been removed, you may return it in its original packaging for a full refund, or exchange at your discretion.
note that we will refund our original shipping charges or the costs of your return (e.g. postage or re-import duties) only
if the goods are in some way faulty. For other returns you will be responsible for all return costs, including any re-importation
duties or other taxes.
Important: if you do wish to return an item, please email email@example.com to make arrangements before sending it. We will issue you with a returns number, which must be quoted either on the box or
on a packing slip within.
The Company reserves the right to charge a restocking fee, which may be deducted from
any refund or credit.
MG Reeds is committed
to protecting your right to personal privacy. We take our responsibilities regarding the security of customer information
very seriously. This policy explains how we use your information and how we protect your privacy.
By submitting personal details to us, you are deemed as agreeing to use of these details as described in this Policy.
Should you have any questions however, please feel free to direct these to us by email : firstname.lastname@example.org.
Collection of Information
In order to contact you with regard your enquiry, we only request your name, E-mail address, postal address and
contact telephone numbers.
A cookie is a piece of data stored on the user’s computer containing information about the user.
Cookies are used throughout our sites for enhancement of the user experience. Some parts of our site may not work without
advertisers). However, we have no access to or control over these cookies.
How We Use Information
We will not phone you unless you request us to do so, nor will
we mail out literature unless it is specifically relevant to the nature of your enquiry.
You have the right to access your personal data which you have
submitted to us. We provide you with the following options for managing or removing the information we hold:
- Send an E-mail to us at email@example.com. Be sure to include your name and clear instructions on what you would like us
to do, or
- Send a letter to MG Reeds,
Moorfield Industrial Estate, Troon Road, Kilmarnock, KA2 0BA, UK.
Disclosure To Third Parties
We will only disclose
information to third parties under the following circumstances:
required by law,
- When explicitly requested by you
- When required to deliver products or
services requested by you.
We take reasonable precautions to keep your personal information
secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect.
We cannot guarantee the security of any information you disclose online and you do so at your own risk.
Changes To This Policy
area frequently so as to stay informed. If there is any material change in the type of information we collect, we will obtain
your permission before we attempt to collect the additional personal information. We will not make any changes that allow
us to give personal information to a third party without obtaining permission from you first.
Your Consent To This Policy
By contacting MG Reeds via this website, you
policy, you should not proceed further in contacting MG Reeds.
How To Contact Us